Booking Cancellation Policy
Please review the cancellation and refund terms before confirming your reservation.
General policy
- If cancelled by customer, advance payment made online will not be refundable.
- It is mandatory for guests to present valid photo identification upon check in.
- At least one of the guests must be 18 years of age or older.
- No refunds will be applicable in case of No-Shows or Early Checkout.
- The hotel reserves the right to verify the credit card used for the transaction.
- We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
- Refund (if applicable) shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the booking.
- The total liability for this booking will be limited to the amount paid to us. We will not be held responsible for any additional incidental charges.
- To make modifications or cancellations please login to “Cancel/Reschedule Booking” section on booking page.
Cancellation schedule
- Check-in time is 10:00 AM and Check-out time is 9:00 AM.
- If cancelled before 7 days: 85% refund.
- Between 7 days and 72 hours: 50% refund.
- Less than 72 hours, No-Shows or Early Check out: No refund.
- If booking cancelled within 3 days, one day room charges will apply as Retention charge and advance paid amount will be forfeited.
- After check in, No Cancellation & No Refund.
- Free cancellation before 72 Hours of check in time.
- Minimum Rs. 1500/- charges will apply on each room against cancellation before 72 hours.
Property rules
- No events will be permitted after 10.00 PM.
- Alcohol, drinks and outside eatables are not allowed in the premises.
- No complimentary rooms.
- Please carry photo ID proof to submit on arrival.